Privacy & Data Protection
Welcome to the privacy policy for Legend Play. This page explains how we collect, use, store and protect personal information when you use our casino and sportsbook services in Canada. We value your privacy and describe below the types of information we collect, why we collect it, how we share it, and the choices and rights available to you.
Types of data we collect
We collect information you provide directly and data generated by your activity on our site. This includes personal details you submit when registering, payment and transaction records, technical information from your device, and usage data that helps us operate and improve our service.
Personal data
Personal data includes name, date of birth, email address, phone number, postal address, identity documents for verification, and payment details. We use this information to create and manage your account, verify your identity, and process deposits and withdrawals.
Technical and usage data
Technical data covers IP address, browser type, device identifiers, operating system, and location information derived from your IP. Usage data includes game activity, betting history, session times, and preferences. We collect this to ensure site security, diagnose issues, and deliver a functional user experience on desktop and mobile.
Transactional data
Transactional records include deposits, withdrawals, bonus activity, wagering history, and any correspondence with our support team. These records are retained for accounting, fraud prevention, and dispute resolution.
How we use your information
Your information is used to operate your account, process payments, perform identity checks, prevent fraud, and comply with legal obligations. We also use aggregated, non-identifying data for analytics to improve the site, and with your consent we may send promotional messages about active promotions and offers.
Data protection practices
We protect personal information using technical and organisational measures - for example industry-standard encryption in transit, access controls, and routine security reviews. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We store information only as long as necessary for the purposes outlined or to meet legal and regulatory requirements.
Cookies and tracking technologies
We use cookies and similar tools to remember preferences, support login sessions, analyze usage, and deliver personalised content. You can manage cookie preferences in your browser or through our cookie settings. Some essential cookies are required for core site functions and cannot be disabled without affecting your experience.
Access, correction and deletion of data
You can access or request correction of your personal information by contacting our support team. You may also request deletion of your account and personal data, subject to any legal or regulatory obligations that require us to retain certain records. To make a request, contact [email protected] or [email protected].
Information sharing and third parties
We may share data with third-party service providers such as payment processors, identity verification services, game providers, security and fraud prevention partners, and analytics providers. These parties are contractually bound to protect your information and use it only for purposes we specify. We do not sell your personal data.
User rights and updates to this policy
You have the right to review, correct, restrict processing, or request deletion of personal data where permitted by law. If you have questions or privacy concerns please contact [email protected]. We may update this policy from time to time; substantial changes will be posted on the site and the most recent version will carry the effective date. For clarity on how this policy applies to our services see LegendPlay account settings and support pages.