Responsible Gambling Policy

At Legend Play we take responsible gambling seriously. Our goal is to help you enjoy gaming in a safe, controlled way by offering clear information and practical account tools. We encourage players to set boundaries that suit their budget and lifestyle and to reach out for support if play becomes a concern.

Player protection principles

We focus on three practical principles: informed choices, easy-to-use controls, and timely support. We protect your privacy and account security while making responsible-gambling features available from day one. We expect players to act within the rules and to use the tools provided to manage their play.

Activity-control tools

LegendPlay provides a range of controls you can set yourself from your account. These tools are designed to limit spending, reduce session time and give you a clear pause when you need one.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits are adjustable in your account settings but may take up to 24 hours to come into effect. You can request lower limits at any time; increases may require additional verification.

Loss limits and wager limits

You can choose loss limits over daily, weekly or monthly periods to cap net losses. Wager or bet-size limits help restrict single-stake exposure while a bonus is active. Limits help prevent rapid losses and make bankrolls easier to manage.

Time limits and account breaks

Use session reminders and set maximum session lengths to avoid extended play. Temporary account breaks (cool-offs) are available for short periods if you need an immediate pause. These breaks remain in effect for the chosen period and can be started via account settings or by contacting customer support.

Self-exclusion

If you need a longer break, self-exclusion is available for set durations or permanently. During self-exclusion access to the account is blocked and marketing communications can be paused. Reinstatement after a self-exclusion period requires a formal request and may include a waiting or verification period to protect your decision.

Recognizing signs of problematic behaviour

Watch for common warning signs such as chasing losses, hiding play from family, spending more than intended, borrowing to gamble, or feeling anxious when not gambling. If you or someone close to you shows these signs, consider activating limits or seeking help.

Tips for staying in control

Practical steps include setting deposit and time limits before you play, using session reminders, budgeting entertainment funds, avoiding gambling when stressed or under the influence, and discussing concerns with someone you trust.

Professional help and support organisations

If you need outside support, consider contacting Gamblers Anonymous, your provincial or territorial problem-gambling helpline, or a local counselling service. Professional advisers and community support groups can offer confidential guidance and treatment options. For immediate help, reach out to a healthcare provider or emergency services in your area.